TERMS AND CONDITIONS

These terms apply to all orders placed on the Soomin website and constitutes an agreement made between you, the customer, and Soomin. Once you click on the ‘confirm my order’ button, you state to fully accept the conditions of sale.

Any orders made towards a country other than the United Kingdom may be subject to customs duties or other local and import taxes. As the customer, you are the importer of the products and it is your responsibility in terms of declarations to the authorities and/or qualified organisations for your country. All orders that are dispatched from Soomin are inclusive of United Kingdom taxes only, and any other possible taxes or charges are not the responsibility of Soomin.

Products will be delivered to the address of delivery indicated during the order process. Delivery costs will differ for each country and will be stated during the order process. Please check you are completely satisfied before clicking ‘confirm my order’.

Soomin reserves the right to modify their prices and products subject to availability.

Soomin takes every care to portray and describe the products as accurately as possible, but images on the website can differ slightly from actual products as all computer screens are different and we cannot accept responsibility for visual variations due to technical limitations. Soomin products are made to order and each one is unique. Due to the use of natural fabrics and raw materials slight variations in colour and texture can also occur.

RETURNS AND EXCHANGE

Products may be returned or exchanged within 14 days of receipt for all goods. For returns, full refunds will not be applied, but you will be entitled to a voucher equal to the monetary value of the goods you purchased.

In all cases items must be returned in perfect condition, with their original packaging. The cost of shipping the goods back to Soomin are at your own cost. All items are your responsibility until they reach Soomin premises. We recommend using a postal service that you can track and/or that provides insurance for the value of the goods you are returning as Soomin cannot accept responsibility for goods that are lost or damaged in transit. All goods will be inspected on return and you will be contacted as soon as possible.

Please send returns to:

Soomin

2 , 22 Hyde Park Square
London W2 2NL
United Kingdom

If you have any questions concerning returns please email info@soomin.co.uk

CANCELLATIONS

Under the Consumer Protection (Distant Selling) Regulations, customers within the EU have the right to cancel their purchase with Soomin at any time within seven working days from the day on which the customer receives the purchased goods. This is called the ‘cooling off period’.

To cancel your purchase within the seven day cooling off period, please notify Soomin in writing by email or post before the expiry date of the cooling off period. You must return the goods in perfect condition in their original packaging within 14 days following the date the goods were originally delivered to you. You are responsible for the costs of returning the items to Soomin. If we receive notice of your cancellation of the purchase within the seven day cooling off period, you will be entitled to a full refund providing the goods are returned in their original condition and within the specified times.

COPYRIGHT

Unless otherwise stated, the content (content being any and all images, text, files, and scripts) of the Soomin website is the intellectual property of Soomin and its licensors. All rights reserved.

The content of this website can be viewed and accessed in an unaltered form on a temporary basis with copyright acknowledged for personal study only and not for any direct or indirect commercial use.

Any content and material in any form on this website may not be copied, modified, sold, transferred, reproduced or distributed in any way without prior written consent of Soomin.

Please address requests for permission to use any material from this website to info@soomin.co.uk. 

Soomin has made every reasonable effort to acknowledge copyright owners on this website. Any who have not been properly acknowledged or identified should contact Soomin, so we can make the necessary corrections.